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Challenges
Challenge #1
Customer Satisfaction Diagnosis
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With client satisfaction becoming more of a concern for retail companies as time goes by, the need for solutions and strategies that help provide clients with the best shopping experience as never been higher.
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In this challenge, the team proposes a solution based on an Expert System not only capable of predicting dissatisfied clients, but also identifying their dissatisfaction reasons and coming up with an action plan that may build their confidence back in the company’s services, minimizing the risk of them leaving.
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Eduardo Silva
Nov 6, 20213 min read
Week #5: Time to Code!
A summary of the 5th week of the challenge, where the knowledge base was refined and the expert system implementation started.
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Eduardo Silva
Oct 30, 20213 min read
Week #4: Putting the Pieces Together
A summary of the 4th week of the challenge, where the interviews with the experts continued and the project's current status was presented.
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Rui Oliveira
Oct 23, 20212 min read
Week #3: Ready, Camera, Action!
A summary of the 3rd week of the challenge, where the experts were interviewed and the development on the Data Management Module began.
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