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Challenges
Challenge #1
Customer Satisfaction Diagnosis
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With client satisfaction becoming more of a concern for retail companies as time goes by, the need for solutions and strategies that help provide clients with the best shopping experience as never been higher.
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In this challenge, the team proposes a solution based on an Expert System not only capable of predicting dissatisfied clients, but also identifying their dissatisfaction reasons and coming up with an action plan that may build their confidence back in the company’s services, minimizing the risk of them leaving.
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Eduardo Silva
Dec 1, 20212 min read
Week #8: The Pitch
A summary of the 8th, and final, week of the challenge, where the solution was presented to the professors and Demo Day took place.
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Rui Oliveira
Nov 21, 20212 min read
Week #7: Final Effort
A summary of the 7th week of the challenge, where a final effort was made to finish the knowledge base and solution implementation.
26 views
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Rui Oliveira
Nov 16, 20213 min read
Week #6: Goal in Sight!
A summary of the 6th week of the challenge, where the knowledge base was refined and the expert system implementation was updated.
41 views
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Eduardo Silva
Nov 6, 20213 min read
Week #5: Time to Code!
A summary of the 5th week of the challenge, where the knowledge base was refined and the expert system implementation started.
39 views
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Eduardo Silva
Oct 30, 20213 min read
Week #4: Putting the Pieces Together
A summary of the 4th week of the challenge, where the interviews with the experts continued and the project's current status was presented.
35 views
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Rui Oliveira
Oct 23, 20212 min read
Week #3: Ready, Camera, Action!
A summary of the 3rd week of the challenge, where the experts were interviewed and the development on the Data Management Module began.
40 views
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Eduardo Silva
Oct 16, 20212 min read
Week #2: The Experts
A summary of the 2nd week of the challenge, where the experts were found, the blog was created and a project roadmap was planned.
50 views
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Eduardo Silva
Oct 15, 20212 min read
Week #1: Ideas, Ideas and more Ideas
A summary of the 1st week of the challenge, where the team was formed, ideas for the project were discussed and the solution was designed.
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