Week #8: The Pitch
A summary of the 8th, and final, week of the challenge, where the solution was presented to the professors and Demo Day took place.
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Challenges
Challenge #1
Customer Satisfaction Diagnosis
With client satisfaction becoming more of a concern for retail companies as time goes by, the need for solutions and strategies that help provide clients with the best shopping experience as never been higher.
In this challenge, the team proposes a solution based on an Expert System not only capable of predicting dissatisfied clients, but also identifying their dissatisfaction reasons and coming up with an action plan that may build their confidence back in the company’s services, minimizing the risk of them leaving.
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Rui Oliveira
Nov 21, 20212 min read
Week #7: Final Effort
A summary of the 7th week of the challenge, where a final effort was made to finish the knowledge base and solution implementation.
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Rui Oliveira
Nov 16, 20213 min read
Week #6: Goal in Sight!
A summary of the 6th week of the challenge, where the knowledge base was refined and the expert system implementation was updated.
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